We signed up for a new broadband package with MTNL. In addition to ending the neverending saga of wire-cuttings, server errors and phone calls to the local guys who provided us with Sify and then Hathway (they changed us over without asking or informing us that Hathway has a different pay schedule, incidentally, the new scheme promises to offer a faster rate (actual 256 Mps) and unlimited downloads at night for free. I'll keep you posted on how that turns out.
The first trouble was the guy who came to install it didn't know the first thing about configuring the system. In the end, he left (after about 3 minutes of trying) and I used our old connection to get the user manual from the MTNL web site and installed it myself. This does not bode well for future service. Is it possible that the whole thing will be "plug and play" for the duration of our connection? Or will I have to get a PhD in telecommunications and computer networking in order to stay online? Stay tuned.